Terms and Conditions

Korean | English

Article 1 (Purpose)

This agreement is intended to define the rights, obligations, and responsibilities of the cyber mall and the user in using the internet-related services (hereinafter referred to as "Services") provided by the Pick from Korea cyber mall (hereinafter referred to as "Mall") operated by aismihu company (e-commerce business operator).

※ 「This agreement also applies to e-commerce using PC communication, wireless, etc., as long as it does not contradict its nature.」

Article 2 (Definitions)

① "Mall" refers to a virtual business place set up by aismihu company using information and communication facilities such as computers to provide goods or services (hereinafter referred to as "Goods, etc.") to users for transaction. It is also used to mean the business operator who runs the cyber mall.

② "User" refers to members and non-members who access the "Mall" and receive the services provided by the "Mall" in accordance with this agreement.

③ ‘Member’ refers to a person who has registered as a member of the "Mall" and can continuously use the services provided by the "Mall".

④ ‘Non-member’ refers to a person who uses the services provided by the "Mall" without joining as a member.

Article 3 (Specification, Explanation, and Amendment of the Terms and Conditions)

① The "Mall" shall display the contents of this agreement, the name of the company and the representative, the address of the business office (including the address where consumer complaints can be handled), telephone number, e-mail address, business registration number, mail-order business report number, personal information manager, etc., on the initial service screen (front) of the Pick from Korea cyber mall so that users can easily see them. However, the contents of the agreement can be made available for the user to view through a connection screen.

② Before the user agrees to the terms and conditions, the "Mall" shall provide a separate connection screen or a pop-up screen to seek the user's confirmation of important contents such as withdrawal of subscription, delivery responsibility, refund conditions, etc.

③ The "Mall" may amend this agreement to the extent that it does not violate related laws such as the 「Act on Consumer Protection in Electronic Commerce, Etc.」, the 「Regulation of Standardized Contracts Act」, the 「Electronic Documents and Electronic Transactions Act」, the 「Electronic Financial Transactions Act」, the 「Digital Signature Act」, the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, the 「Act on Door-to-Door Sales, Etc.」, and the 「Framework Act on Consumers」.

④ When the "Mall" amends the agreement, it shall announce the effective date and the reason for the amendment along with the current agreement on the initial screen of the mall from 7 days before the effective date to the day before the effective date. However, if the contents of the agreement are changed unfavorably to the user, it shall be announced with a grace period of at least 30 days in advance. In this case, the "Mall" shall clearly compare the contents before and after the amendment and display them in an easy-to-understand manner for the user.

⑤ If the "Mall" amends the agreement, the amended agreement shall apply only to contracts concluded after the effective date, and the provisions of the previous agreement shall apply to contracts already concluded. However, if a user who has already concluded a contract sends a notice to the "Mall" within the notice period of the amended agreement under paragraph 3, expressing their desire to be subject to the provisions of the amended agreement, and obtains the consent of the "Mall", the provisions of the amended agreement shall apply.

⑥ Matters not stipulated in this agreement and the interpretation of this agreement shall be governed by the Act on Consumer Protection in Electronic Commerce, Etc., the Regulation of Standardized Contracts Act, the Consumer Protection Guidelines in Electronic Commerce, Etc. set by the Fair Trade Commission, and related laws or commercial practices.

Article 4 (Provision and Change of Services)

① The "Mall" performs the following tasks:

Providing information on Goods, etc. and concluding purchase contracts
Delivery of Goods, etc. for which a purchase contract has been concluded
Other tasks determined by the "Mall"

② In the event of a stockout of Goods, etc. or a change in technical specifications, the "Mall" may change the contents of the Goods, etc. to be provided under a future contract. In this case, the changed contents of the Goods, etc. and the date of provision shall be specified and immediately announced where the current Goods, etc. are posted.

③ If the "Mall" changes the contents of the service contracted with the user for reasons such as a stockout of Goods, etc. or a change in technical specifications, the reason shall be immediately notified to the user at a notifiable address.

④ In the case of the preceding paragraph, the "Mall" shall compensate for the damages suffered by the user. However, this shall not apply if the "Mall" proves that it was not intentional or negligent.

Article 5 (Interruption of Service)

① The "Mall" may temporarily suspend the provision of services in the event of maintenance, replacement, or breakdown of information and communication facilities such as computers, or communication failure.

② The "Mall" shall compensate for damages suffered by the user or a third party due to the temporary suspension of the service for the reasons stated in paragraph 1. However, this shall not apply if the "Mall" proves that it was not intentional or negligent.

③ In the event that the service cannot be provided due to a change of business item, abandonment of business, or integration between companies, the "Mall" shall notify the user by the method specified in Article 8 and compensate the consumer according to the conditions originally presented by the "Mall". However, if the "Mall" has not notified the compensation standards, etc., the mileage or reserves of the users shall be paid to the user in kind or in cash corresponding to the currency value used in the "Mall".

Article 6 (Membership Registration)

① The user applies for membership by filling in the member information according to the registration form set by the "Mall" and expressing their intention to agree to this agreement.

② The "Mall" shall register as a member among users who have applied for membership as in paragraph 1, unless they fall under any of the following subparagraphs:

If the applicant has previously lost their membership status under Article 7, paragraph 3 of this agreement, except when 3 years have passed since the loss of membership status under Article 7, paragraph 3 and the applicant has obtained the "Mall"'s approval for re-registration.
If there are false, omitted, or incorrect entries in the registration details.
If it is judged that registering as a member is technically significantly difficult for the "Mall".

③ The time of establishment of the membership contract shall be when the "Mall"'s approval reaches the member.

④ If there is a change in the registered information at the time of membership registration, the member must notify the "Mall" of the change within a considerable period of time by methods such as modifying member information.

Article 7 (Membership Withdrawal and Loss of Qualification, etc.)

① A member may request withdrawal from the "Mall" at any time, and the "Mall" shall immediately process the withdrawal.

② If a member falls under any of the following reasons, the "Mall" may restrict and suspend their membership status:

Registering false information at the time of application.
Not paying the price of Goods, etc. purchased using the "Mall" or other debts borne by the member in relation to the use of the "Mall" on the due date.
Threatening the order of e-commerce by interfering with another person's use of the "Mall" or stealing their information.
Using the "Mall" to commit acts prohibited by law or this agreement, or contrary to public order and morals.

③ After the "Mall" restricts or suspends a member's qualification, if the same act is repeated twice or more or the reason is not corrected within 30 days, the "Mall" may disqualify the member.

④ If the "Mall" disqualifies a member, the membership registration will be canceled. In this case, the member will be notified and given an opportunity to explain for a period of at least 30 days before the cancellation of the membership registration.

Article 8 (Notification to Members)

① When the "Mall" notifies a member, it can be done to the e-mail address designated by the member in advance with the "Mall".

② In the case of notification to an unspecified number of members, the "Mall" may substitute individual notification by posting on the "Mall" bulletin board for one week or more. However, individual notification will be given for matters that have a significant impact on the member's own transactions.

Article 9 (Purchase Application and Consent to Provision of Personal Information, etc.)

① The "Mall" user shall apply for purchase on the "Mall" by the following or similar methods, and the "Mall" shall provide each of the following contents in an easy-to-understand manner when the user applies for purchase:

Search and selection of Goods, etc.
Input of the recipient's name, address, phone number, e-mail address (or mobile phone number), etc.
Confirmation of the contents of the agreement, services for which subscription withdrawal is restricted, and contents related to cost burdens such as delivery fees and installation fees.
Indication of agreement to this agreement and confirmation or rejection of the matters in item 3 above (e.g., mouse click).
Application for purchase of Goods, etc. and confirmation thereof or consent to the "Mall"'s confirmation.
Selection of payment method.

② If the "Mall" needs to provide the buyer's personal information to a third party, it must notify the buyer of 1) the recipient of the personal information, 2) the purpose of using the personal information of the recipient, 3) the items of personal information provided, and 4) the period of retention and use of personal information of the recipient, and obtain their consent. (The same applies when the matters for which consent has been obtained are changed.)

③ If the "Mall" entrusts the handling of the buyer's personal information to a third party, it must notify the buyer of 1) the person entrusted with handling personal information and 2) the content of the work entrusted with handling personal information, and obtain their consent. (The same applies when the matters for which consent has been obtained are changed.) However, if it is necessary for the performance of the service provision contract and is related to the improvement of the buyer's convenience, the notification and consent procedures may be omitted by notifying through the personal information handling policy in the manner prescribed by the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」.

Article 10 (Establishment of Contract)

① The "Mall" may not approve a purchase application as described in Article 9 if it falls under any of the following subparagraphs. However, when concluding a contract with a minor, it must be notified that the minor or their legal representative may cancel the contract if the consent of the legal representative is not obtained.

If there are false, omitted, or incorrect entries in the application details.
If a minor purchases goods and services prohibited by the Youth Protection Act, such as tobacco and alcohol.
If it is judged that approving the purchase application is technically significantly difficult for the "Mall".

② The contract shall be deemed to have been concluded when the "Mall"'s approval reaches the user in the form of a receipt confirmation notice under Article 12, paragraph 1.

③ The "Mall"'s declaration of intent to approve shall include information on the confirmation of the user's purchase application, availability of sales, correction or cancellation of the purchase application, etc.

Article 11 (Payment Method)

The payment for goods or services purchased from the "Mall" can be made by any of the available methods in the following subparagraphs. However, the "Mall" cannot collect any nominal fee on the price of the Goods, etc. for the user's payment method.

Various card payments such as prepaid cards, debit cards, credit cards, etc.
Payment by electronic money.
Payment by other electronic payment methods, etc.

Article 12 (Receipt Confirmation Notice, Change and Cancellation of Purchase Application)

① When there is a user's purchase application, the "Mall" shall notify the user of receipt confirmation.

② A user who has received the receipt confirmation notice may request a change or cancellation of the purchase application immediately after receiving the receipt confirmation notice if there is a discrepancy in the declaration of intent, etc., and the "Mall" shall process the request without delay if there is a user's request before delivery. However, if the payment has already been made, the provisions regarding the withdrawal of subscription in Article 15 shall apply.

Article 13 (Supply of Goods, etc.)

① Unless there is a separate agreement with the user regarding the supply period of Goods, etc., the "Mall" shall take necessary measures such as custom manufacturing, packaging, etc., so that the Goods, etc. can be delivered within 7 days from the date the user placed an order. However, if the "Mall" has already received all or part of the payment for the Goods, etc., it shall take measures within 3 business days from the date of receiving all or part of the payment. At this time, the "Mall" shall take appropriate measures so that the user can check the supply procedure and progress of the Goods, etc.

② The "Mall" shall specify the following for the goods purchased by the user:

Delivery Method and Carrier: Domestic delivery is carried out through domestic delivery companies such as CJ Logistics, Logen, and the Post Office, and international delivery is carried out through international delivery companies such as Fedex, DHL, and K-packet.
Delivery Period: The estimated delivery period is approximately 7 to 21 business days, which may vary depending on the local circumstances and customs clearance procedures of the destination country.
Delivery Cost: The delivery fee is charged differently for each country, and the exact cost can be checked at the final payment stage. Depending on the "Mall"'s policy, an event may be held to discount or waive the delivery fee for purchases over a certain amount, in which case it will be announced in advance.
Customs Clearance and Duties: All international deliveries are based on the principle of Delivered at Place (DAP). Therefore, all customs clearance costs, such as import duties and taxes, that occur during the delivery process must be borne by the recipient (buyer).
However, for shipments to the United States, considering changes in the local customs system (such as the abolition of the de minimis rule), the "Mall" will support 15% of the imposed customs duties, and the remaining amount will be borne by the recipient.

③ If the "Mall" exceeds the agreed delivery period, it shall compensate for the damages suffered by the user. However, this shall not apply if the "Mall" proves that it was not intentional or negligent.

Article 14 (Refund)

If the "Mall" cannot deliver or provide the goods, etc. that the user has applied for purchase due to reasons such as being out of stock, it shall notify the user of the reason without delay, and if it has received payment for the goods, etc. in advance, it shall refund or take necessary measures for refund within 7 business days from the date of receiving the payment. For overseas payments, additional time may be required for the actual refund to be completed depending on the payment method used and the policies of the service provider (PG company, card company, etc.).

Article 15 (Withdrawal of Subscription, etc.)

① A user who has concluded a contract with the "Mall" for the purchase of Goods, etc. may withdraw their subscription within 7 days from the date of receiving a written document regarding the contents of the contract pursuant to Article 13, Paragraph 2 of the 「Act on Consumer Protection in Electronic Commerce, Etc.」 (or from the date of receiving the supply of Goods, etc. if the supply of Goods, etc. is later than the receipt of the written document). However, if there are different provisions in the 「Act on Consumer Protection in Electronic Commerce, Etc.」 regarding the withdrawal of subscription, the provisions of the said Act shall apply.

② The user may not return or exchange Goods, etc. received in any of the following cases:

If the Goods, etc. are lost or damaged due to a reason attributable to the user (however, this excludes cases where the packaging, etc. was damaged to check the contents of the Goods, etc., and damage that occurred during delivery).
If the value of the Goods, etc. has significantly decreased due to the user's use or partial consumption.
If the value of the Goods, etc. has significantly decreased to the extent that resale is difficult due to the passage of time.
If the inner packaging (pack) of a product containing a sealed random product, such as a booster box or pack, has been opened and its contents have been checked.
In the case of single cards, except for major defects not previously notified by the "Mall" (e.g., tears), for reasons of minor scratches or condition issues that may occur during the production process.

③ In the cases of paragraph 2, subparagraphs 2 to 5, the user's withdrawal of subscription, etc. shall not be restricted unless the "Mall" has taken measures such as clearly indicating in a place easily accessible to the consumer that the withdrawal of subscription, etc. is restricted or providing a trial product.

④ Notwithstanding the provisions of paragraphs 1 and 2, if the contents of the Goods, etc. are different from the displayed or advertised contents or are performed differently from the contract, the user may withdraw their subscription, etc. within 3 months from the date of receiving the supply of the said Goods, etc., and within 30 days from the date they knew or could have known the fact. In this case, the "Mall" shall bear the costs necessary for the return.

⑤ In the case of withdrawal of subscription due to the user's simple change of mind, the delivery cost necessary for the return of the product shall be borne by the user.

Article 16 (Effects of Withdrawal of Subscription, etc.)

① When the "Mall" receives returned Goods, etc. from a user, it shall refund the payment for the Goods, etc. already received within 3 business days. However, due to the nature of overseas payment methods, additional time may be required for the actual refund to reach the user, depending on the processing time of payment institutions such as PG companies and card companies.

② In refunding the above payment, if the user has paid for the Goods, etc. with a payment method such as a credit card or electronic money, the "Mall" shall promptly request the business operator who provided the said payment method to suspend or cancel the claim for the payment of the Goods, etc.

③ In the case of withdrawal of subscription, etc., the cost necessary for the return of the supplied Goods, etc. shall be borne by the user. The "Mall" shall not claim a penalty or damages from the user for reasons of withdrawal of subscription, etc. However, if the user withdraws their subscription, etc. because the contents of the Goods, etc. are different from the displayed or advertised contents or are performed differently from the contract, the "Mall" shall bear the costs necessary for the return of the Goods, etc.

④ If the user bore the shipping cost when receiving the Goods, etc., the "Mall" shall clearly indicate who bears the cost upon withdrawal of subscription so that the user can easily understand.

Article 17 (Personal Information Protection)

① The "Mall" collects the minimum amount of personal information necessary to provide services when collecting a user's personal information.

② The "Mall" does not collect information necessary for the performance of a purchase contract in advance when a member signs up. However, this does not apply to cases where the minimum specific personal information is collected for the purpose of identity verification before a purchase contract, as required by relevant laws.

③ When the "Mall" collects and uses a user's personal information, it shall notify the user of the purpose and obtain their consent.

④ The "Mall" cannot use the collected personal information for purposes other than the intended purpose, and if a new purpose of use arises or if the information is provided to a third party, the user shall be notified of the purpose and consent shall be obtained at the stage of use and provision. However, exceptions shall be made if there are different provisions in the relevant laws.

⑤ If the "Mall" needs to obtain the user's consent pursuant to paragraphs 2 and 3, it shall specify in advance or notify the identity of the person in charge of personal information management (department, name and phone number, other contact information), the purpose of collecting and using the information, matters related to the provision of information to a third party (recipient, purpose of provision, and content of the information to be provided), etc., as stipulated in Article 22, paragraph 2 of the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, and the user may withdraw this consent at any time.

⑥ The user may at any time request to view and correct errors in their personal information held by the "Mall", and the "Mall" shall be obligated to take necessary measures without delay. If the user requests correction of an error, the "Mall" shall not use the said personal information until the error is corrected.

⑦ To protect personal information, the "Mall" shall limit the number of people handling the user's personal information to a minimum and shall be fully responsible for any damages suffered by the user due to loss, theft, leakage, provision to a third party without consent, or alteration of the user's personal information, including credit cards, bank accounts, etc.

⑧ The "Mall" or the third party who received personal information from it shall destroy the said personal information without delay when the purpose of collecting or receiving the personal information has been achieved.

⑨ The "Mall" shall not pre-select the consent field for the collection, use, and provision of personal information. In addition, it shall specify the services that are restricted when the user refuses to consent to the collection, use, and provision of personal information, and shall not restrict or refuse to provide services such as membership registration on the grounds of the user's refusal to consent to the collection, use, and provision of personal information that is not a mandatory collection item.

Article 18 (Obligations of the "Mall")

① The "Mall" shall not engage in acts prohibited by law and this agreement or contrary to public order and morals, and shall do its best to provide goods and services continuously and stably as stipulated in this agreement.

② The "Mall" shall have a security system to protect the user's personal information (including credit information) so that the user can safely use the internet service.

③ If the "Mall" engages in unfair display or advertising acts as stipulated in Article 3 of the 「Act on Fair Labeling and Advertising」 for products or services, and the user suffers damages as a result, the "Mall" shall be responsible for compensating for them.

④ The "Mall" shall not send commercial e-mails for profit that the user does not want.

Article 19 (Obligations for Member's ID and Password)

① Except in the case of Article 17, the member is responsible for managing their ID and password.

② Members should not allow a third party to use their ID and password.

③ If a member recognizes that their ID and password have been stolen or are being used by a third party, they should immediately notify the "Mall" and follow the "Mall"'s instructions, if any.

Article 20 (User's Obligations)

Users shall not perform the following acts:

Registration of false information upon application or change.
Stealing another person's information.
Changing information posted on the "Mall".
Transmitting or posting information other than that specified by the "Mall" (computer programs, etc.).
Infringing on the copyrights or other intellectual property rights of the "Mall" or other third parties.
Damaging the reputation of the "Mall" or other third parties or interfering with their business.
Disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and morals on the mall.

Article 21 (Relationship between "Connecting Mall" and "Connected Mall")

① If an upper "Mall" and a lower "Mall" are connected by a hyperlink (e.g., the target of the hyperlink includes text, pictures, and moving images), the former is called the "Connecting Mall" (website) and the latter is called the "Connected Mall" (website).

② The "Connecting Mall" is not responsible for the transaction with the user for the Goods, etc. independently provided by the "Connected Mall" if it is specified on the initial screen of the "Connecting Mall" or on a pop-up screen at the time of connection that it does not assume guarantee responsibility for the transaction.

[Reference] This clause is necessary if your 'Pick from Korea' acts as an intermediary for products by linking to other independent shopping malls. If it is a standalone shopping mall, this clause is not applicable and can be deleted entirely.

Article 22 (Attribution and Restriction of Use of Copyrights)

① Copyrights and other intellectual property rights for works created by the "Mall" belong to the "Mall".

② The user shall not use the information obtained by using the "Mall", for which the intellectual property rights belong to the "Mall", for commercial purposes or allow a third party to use it by means of reproduction, transmission, publication, distribution, broadcasting, or other methods without the prior consent of the "Mall".

③ When the "Mall" uses a copyright belonging to a user according to an agreement, it shall notify the said user.

Article 23 (Dispute Resolution)

① The "Mall" shall establish and operate a damage compensation processing organization to reflect the legitimate opinions or complaints raised by users and to compensate for the damage.

② The "Mall" shall prioritize the handling of complaints and opinions submitted by users. However, if prompt processing is difficult, the user will be immediately notified of the reason and the processing schedule.

③ In the event of a user's application for damage relief in connection with an e-commerce dispute between the "Mall" and the user, the matter may be subject to mediation by a dispute mediation agency requested by the Fair Trade Commission or a city/provincial governor.

Article 24 (Jurisdiction and Governing Law)

① Lawsuits concerning e-commerce disputes between the "Mall" and the user shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the user's address at the time of filing, and if there is no address, over their place of residence. However, if the user's address or place of residence is not clear at the time of filing, or in the case of a foreign resident, the lawsuit shall be filed with the competent court under the Civil Procedure Act.

② Korean law shall apply to e-commerce lawsuits filed between the "Mall" and the user.